Risk Stories
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How LRS Preserved Institutional Reimbursement Knowledge During Internal Staff Turnover
Read more: How LRS Preserved Institutional Reimbursement Knowledge During Internal Staff TurnoverA developer had been managing reimbursement tracking internally, with one team member responsible for maintaining the project’s reimbursement history. That person understood which invoices had been collected, which costs had been submitted, which items were still pending, and which reviewer comments required follow-up. When that team member left the organization, much of the reimbursement knowledge…
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How Launch Protected Reimbursement Eligibility Through Documentation Review
Read more: How Launch Protected Reimbursement Eligibility Through Documentation ReviewA developer had incurred eligible public infrastructure costs but did not have a centralized process for tracking reimbursement requirements. Different team members, consultants, and contractors each held pieces of the documentation, but no single source clearly showed what had been collected, what was missing, and what was ready for submittal. Launch reviewed the reimbursement file…
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How LRS Helped Identify Missing Documentation Before Submittal
Read more: How LRS Helped Identify Missing Documentation Before Submittal